What is Laciarra?

Laciarra offers a curated selection of fashion pieces chosen for their style, quality, and individuality. Each item is selected to help you create outfits that feel effortless, personal, and uniquely yours.

Do you offer free shipping?

Yes. We provide free standard shipping on every order within the United States — no minimums and no hidden conditions.

How long does delivery take?

Orders are typically prepared within 1 to 2 business days. Standard delivery takes 3 to 7 business days once shipped, meaning most orders arrive within 4 to 9 business days. You’ll receive a tracking link as soon as your package is on its way.

Do you ship internationally?

Not at this time. We currently ship only within the United States. If we expand to additional regions, our community will be the first to know.

What is your return policy?

If something isn’t quite right, you have 60 days from delivery to request a return.
Contact us at support@laciarra.com and our team will guide you through the process.

How long do refunds take?

Once your return is received and inspected, refunds are usually processed within 7 business days. Your bank or payment provider may require a little extra time to complete the transfer.

Do you accept exchanges?

Yes. If you'd like to exchange an item, email us at support@laciarra.com, and we’ll help you choose the right replacement.

What payment methods do you accept?

We accept Amazon Pay, American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, Shop Pay, and Visa. All payments are securely processed with SSL encryption.

Is my personal and payment information safe?

Absolutely. Your privacy and security matter to us. Laciarra does not store sensitive payment details, and our checkout is fully encrypted.

What should I do if my order hasn’t arrived?

Start by checking your tracking link. If it has been more than 7 business days since shipping and your package still hasn’t arrived, contact us at support@laciarra.com and we’ll assist right away.

Can I update or cancel my order?

If your order hasn’t been shipped yet, we may be able to modify or cancel it. Please reach out to us as soon as possible after placing your order.

Still need help?

We’re always here to support you. Send us a message at support@laciarra.com and our team will be happy to assist.